Shocking footage has been released of the moment a bus veered off a bridge in China, killing at least 13 people.
Chongqing police say the female passenger was hitting the driver because she was upset after missing her stop.
Four passengers who got off the bus confirmed that a 48-year-old woman argued with the driver because she had missed her stop.
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Police examined nearly 2,300 hours of surveillance videos along the bus route to determine the cause of the accident which gripped the nation.
Dashcam footage from another vehicle shows the bus swerving, colliding with a auto and crashing through a barrier before plunging off the bridge.
For days after the accident, the No. 22 bus lay at the bottom of the Yangtze River - in waters more than 70 meters (230 feet) deep. Approximately 15 people were on board, cops said. She walked up to the driver's seat and scolded him.
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The driver turned his head to face her several times in the argument.
But the new footage shows the driver was being hit by a passenger and then struck her back. The driver's right hand came off the steering wheel during the altercation, which led to the steering wheel turning sharply to the left, the report said. Thirteen bodies have been found and two were still missing, according to the Xinhua News Agency. At 10.08am, when the bus was on the bridge, the woman hit the driver on the head with her mobile phone.
"The behaviour of both the passenger and driver has severely endangered the safety of all other passengers and has violated the law, ' police said, adding the tragedy served as an 'extremely painful lesson".
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Chongquing police also released dashcam video from a nearby vehicle showing the bus crash.